At Elite Promotional MarketingTM (hereafter referred to as "Elite") we respect your privacy. You don't want your personal information to fall into the wrong hands. Elite includes a broad and evolving array of safety, security, convenience and communications services that are delivered using electronics, and the internet to locate information. This Privacy Statement and our Privacy Policy describe what and how we collect, use and share personal information that Elite obtains in connection with or as a result of services provided to our customers. These privacy practices apply to past, current, and potential future customers as well as any others who may be involved in an Elite service.
We protect the personal information we gather. We may collect Personal Information about you and, when Elite services are used, information, in several different ways: from what you provide to us when you register for or use Elite Service or; from Elite web pages you visit, or your calls or emails to us; from our wireless service providers.
Elite may use this Personal Information and the information including contact information and the types of services that you purchase and use to:
(a) Provide Elite services to you and your Company (b) Check or maintain your service status (c) Elite provides information; to help you evaluate and improve our service; (d) Enforce the Elite Service Terms and Conditions with you or others; (e) Prevent fraud or misuse of Elite service; (f) Offer you new or additional products or services; (g) Use and share aggregate customer information and statistics that do not include information that identifies you personally. (h) Provide bank level security.
It is important to note that except as provided above, Elite will not disclose information about you. If these intended uses are not reasonably obvious from the circumstances in which personal information is collected, we will provide you with an opportunity to withhold your consent to the collection, use or disclosure of the information for certain purposes.
Information we collect about you includes: contact information (such as name, mailing address, email address, phone number and language preference); credit card and billing information (such as cardholder name, card number).
Elite Websites may contain links to third party sites not controlled by Elite or covered by this privacy statement. We recommend that you check the privacy statement of other sites you visit before providing any personal information. DOWNLOAD PDF
•Your points total is displayed when you log into the Safety Campaign Recognition Program website. •Each item has a points value indicated, and you must have accumulated enough points prior to selecting an item. •Orders are processed on the 15th of every month with expected delivery to be within 4-6 weeks. •Items are delivered to the Finning facility chosen by the employee in the checkout at the time of ordering. •A signature is required to receive any delivery. •Return Policy: Returns are only accepted if an item has a manufacturer’s defect. No other returns will be permitted so please closely review the colour choices and size charts when they are applicable. •Employees that leave the company will forfeit their points.
Can't remember your password? Just click the "Forgot Password" link on the login page to send a reminder. If you have never logged in before you will need to do this to obtain you temporary password.
How to order Simply browse our catalogue by clicking on any of any of the displayed categories along the top. Click on any item to view more details, select any attributes the item may have (such as colour or size), and add it to your shopping cart. Continue shopping until you have everything you need. Once you are done, click the Shopping Cart link to confirm your selections and proceed through the checkout.
How will I know you have received my order? You will receive an order confirmation via email within seconds of placing your order. Please keep a copy for reference.
Returns & Exchanges Returns and exchanges will only be accepted on damaged or defective product. If you wish to return or exchange an item, please contact us at programs@elitepromomarketing.com to submit the request. Please email us the items you would like to return, your reason for return, your order number, and your contact information along with your request. We will review your request and respond with further instruction.
NOTE: No Returns or Refunds will be accepted for Gift Cards General Inquiries: Please contact Elite Promotional Marketing between the hours of 8am - 4:30 pm MST: phone: 780-454-9775 ext. 230 email: programs@elitepromomarketing.com
How can I pay for my order? On-line orders can be paid for via credit card – VISA or Mastercard. If you have a gift card, you may enter the code in the checkout and your balance will be adjusted accordingly. Questions about online security? We treat security and privacy of customer data extremely seriously. When you provide us with any personal information - your name, address, e-mail and credit card number - it's done on a secure server.
We treat security and privacy of customer data extremely seriously. Purchases using credit cards are processed through a payment gateway connected to First Data (associated with Bambora) which ensures that your online transaction is secure. They are one of the top transaction handling companies and all information is secured using SSL (Secure Socket Layers) certificates. This is one of today's most advanced security systems and it encrypts all information you provide.
For more information on our provider for security, data encryption, and credit card transaction support, please visit
Customer Service or Technical Assistance: Please contact Elite Promotional Marketing between the hours of 8am - 4:30 pm MST: phone: 780-454-9775 ext. 230 email: programs@elitepromomarketing.com
Product Related Questions: Don’t see what you need on the site? Do you have a custom request or an upcoming event? Please contact Misty Mushynsky at misty@elitepromomarketing.com or phone 780-454-9775 ext. 220
When will my order ship? Orders will generally ship within 48 hours of submitting your order. If any items are not in stock at the time the order is placed, the order will not ship until the order is fulfilled completely. What does it cost to ship my order? A flat rate of $9.95 is added to each order for shipping and handling. When will I receive my order? Delivery times vary based on the shipping destination.
Estimated Delivery Times: • Quebec, Ontario & Manitoba - Receipt within 4 business days of ordering • BC - Receipt within 2 business days of ordering • Alberta & Saskatchewan - Receipt within 2 business days of ordering • Maritimes - Receipt within 7 business days of ordering
